Tasman Threads prioritises sustainability using eco-friendly, water-based inks in our Direct-to-Garment (DTG) printing. This reduces environmental impact by avoiding harmful chemicals and minimising waste. Our production model avoids overproduction, making Tasman Threads a sustainable fashion brand for eco-conscious shoppers.

Direct-to-garment (DTG) printing is an advanced method of printing designs directly onto fabric using water-based inks. This results in:

• Vibrant, high-quality prints.
• A soft, durable finish that lasts through many washes.
• Environmentally friendly production, as it reduces excess ink waste.

Learn more about DTG printing in our detailed guide here.

We accept a wide range of secure payment options, including:

• Credit/Debit Cards: Mastercard, Visa, American Express.
• Digital Wallets: Apple Pay, Google Pay, PayPal.
• International Payments: Union Pay.

All transactions are protected with the latest security standards to ensure safe and seamless payments.

Yes, Tasman Threads proudly offers free shipping on Orders of $44 AUD or $50 NZD and Above! Whether shopping from New Zealand or Australia, you can enjoy seamless and cost-effective delivery with Tasman Threads.

Our standard delivery times are as follows:

• Australia & New Zealand: 7 to 14 business days.
• USA: 7 to 14 business days.
• Worldwide: 10 to 30 business days.

While our courier partners strive for timely delivery, shipping times may vary due to external factors. Tasman Threads is not responsible for delivery delays or additional costs incurred due to such circumstances.

Some countries may charge customs or import fees upon arrival for international orders. The recipient is responsible for these fees. We recommend checking your local customs regulations before placing an order.

International orders include customs classification details, which are attached to the package solely for customs purposes.

The Customs description and value may not reflect the listed description or value.

For NZ, information on other valuation methods can be found here Customs NZ

Yes! We offer free returns for store credit within 90 days of delivery for customers in New Zealand, Australia, and the USA, including for change-of-mind purchases. Items must be:

• In new, unworn condition.
• Have all original tags attached.

For more details, check out our Refund & Returns Policy.

If your product is faulty or damaged, contact us within 30 days of delivery. Please provide photos of the issue, and we’ll either:

• Offer a free reprint.
• Provide a full refund.

Learn more about our Refund & Returns Policy here.

Each product page includes a detailed Size Guide to help you find the perfect fit. If you’re unsure, contact us for personalised assistance.

While we strive to display colours accurately, slight variations can occur due to monitor settings. Minor colour differences are not considered defects and do not qualify for refunds.

If you need to cancel or change your order, contact us immediately. Once the order is shipped, changes will no longer be possible. Quick action is key!

Yes, all Tasman Threads pieces are unique. If you're looking for a custom design or want to collaborate on something special, contact us directly!